Odontología OPAL - Diseño de Sonrisa

According to our open methodology, this clinic scored 56.3/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #9 of 13 ranked clinics · Last checked: 29 September 2026

56.3/100

Positions by Rating Profile

  • Overall Transparency & Trust#956.3/100
  • Best for Expats#559.5/100
  • Best for Dental Implants#1051.7/100
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#543.3/100
  • Best English-speaking Clinics#664.2/100
  • Best for Families / Childrennot ranked
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No general anaesthesia or sedation information found on the site.

See all clinics offering sleep dentistry →

Summary

Odontología OPAL is a digital-dentistry practice in Torre Medical, El Poblado, Medellín, offering smile design with veneers, oral rehabilitation (crowns, implants, bridges) and orthodontics. It publishes a full English-language site and a dental-tourism page that offers international patients a virtual assessment with a personalised treatment plan at no cost.

The clinic's own pages name no dentist; Dr. Carlos Andrés Granados David is identified as the practitioner at this address through the national provider registry (REPS) and patient reviews.

Strengths

  • Reputation & Reviews: 16 of 20 points.
  • Communication & Service: 8.5 of 10 points.

Weaknesses

  • Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

15 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website Live site with current content as of 2026-09-29. [s1] 4/4
✗ Dentist names listed The site's own copy names no dentist: the about page shows a team photo without names. A dentist's name appears only inside patient reviews republished from Google. [s1] [s3] [s10] [s11] 0/3
✗ Dentist specializations listed No dentist's specialization or qualification is stated; the site describes its team only in general terms ('highly trained specialists'). [s1] [s3] [s5] 0/2
✓ Real clinic photos Own photos of the premises (reception, digital-design station, clinical photography room) with descriptive alt text, not stock imagery. [s1] [s3] 2/2
✓ Service list published Three dedicated treatment pages: smile design, oral rehabilitation, orthodontics. [s6] [s7] [s8] 3/3
✓ Clear contact details Phone/WhatsApp (+57 301 364 9396) and address match between the website and the Google Business Profile. [s1] [s4] [gbp1] 2/2
✓ English website version Full English version at /en, listed in the sitemap for every page. [s2] [s9] 2/2
✓ Address and map published Street address with office number, coordinates and a Google Maps link are published on the homepage and the contact page. [s1] [s4] 2/2

Price Transparency

2 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published No price figures on the homepage, about, contact, dental-tourism, patient-stories or any treatment page; the structured-data 'priceRange: $$' is not a price. [s1] [s3] [s4] [s5] [s6] [s7] [s8] [s10] 0/3
✗ Cleaning price listed Cleaning is not priced on any treatment page. [s6] [s7] [s8] 0/2
✗ Filling price listed Fillings are not priced on any treatment page. [s6] [s7] [s8] 0/2
✗ Crown price listed The oral-rehabilitation page describes crowns without a price figure. [s7] 0/2
✗ Implant price listed The oral-rehabilitation page describes implants without a price figure. [s7] 0/2
✓ Consultation price listed Dental-tourism and smile-design pages: book an assessment and receive a personalised treatment plan at no cost; the tourism page offers the assessment virtually. [s5] [s6] 2/2
✗ X-ray / imaging price listed X-rays are not mentioned or priced on any treatment page. [s6] [s7] [s8] 0/2

Reputation & Reviews

16 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

✓ Google rating (Bayesian-adjusted) as of 2026-09-29 [gbp1] 6/6
◐ Google review volume as of 2026-09-29 [gbp1] 2/3
✓ Review recency Newest review dated 2026-09-16. [gbp2] 3/3
? Clinic responds to reviews The owner's newest replies read are dated 2025-01-14 (to the two 1-star reviews); none of the five newest reviews (2026-07-22 to 2026-09-16) has one. 0/2
✓ No recurring complaints Both 1-star reviews are duplicate posts by one reviewer about crown/post pricing; no second complainant. Histogram 2/136 (1.5%) at 1-2 stars. [gbp2] 2/2
✓ No suspicious review patterns Review dates spread over about two years with no burst; reviewer accounts range from 1 to 11 prior reviews; histogram is not 100% five-star (2 one-star reviews present). [gbp1] [gbp2] 2/2
✓ Active Facebook presence Facebook page linked from the homepage and structured data. [s1] 1/1
✗ TripAdvisor presence No matching TripAdvisor listing found by name search; no TripAdvisor link on the clinic's own site (which lists Facebook, Instagram and TikTok only). [ta] [s1] 0/0.5
✗ Other review platforms Not listed in WhatClinic's Medellín dentist directory (read in full); no review-platform link on the clinic's own site beyond Facebook, Instagram and TikTok. [wc] [s1] 0/0.5

Medical Infrastructure

8 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray The site describes an intraoral scanner and an in-house dental lab but has no dedicated equipment page and never mentions X-ray either way. 0/2
? CBCT (3D imaging) No dedicated equipment page; CBCT/3D tomography is not mentioned either way. 0/2
✓ Implantology Oral-rehabilitation page: missing teeth are replaced with titanium implants, with 3D digital planning. [s7] 2/2
✓ Orthodontics Dedicated orthodontics treatment page. [s8] 2/2
✓ Oral surgery The clinic places dental implants itself, a surgical procedure. [s7] 2/2
✗ Pediatric dentistry The full, small service list (smile design, oral rehabilitation, orthodontics) has no pediatric offering. [s6] [s7] [s8] 0/1.5
✗ Emergency care No urgent or same-day care is mentioned on any page; the terms page says the site is not an emergency service and refers emergencies elsewhere. [s1] [s3] [s4] [s5] [s6] [s7] [s8] [s11] 0/1.5
✓ Works with international patients Dental-tourism page: help with flights, accommodation, airport transfers and a personalised treatment schedule for international patients. [s5] 2/2

Communication & Service

8.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available wa.me WhatsApp links throughout the site. [s1] 2/2
? Response speed 0/1.5
✓ English spoken Full English site, and the dental-tourism page states: 'We treat patients from all over the world. We speak your language.' [s2] [s5] 2.5/2.5
✓ Pre-visit consultation possible Contact-page booking form with a choice of treatment, and a virtual assessment with a personalised treatment plan offered to international patients. [s4] [s5] 1.5/1.5
✓ Clear service explanations Each treatment page explains what the procedure involves, not just its name. [s6] [s7] [s8] 1/1
✓ Convenient opening hours Open Saturday mornings: 8am-1pm per the Google Business Profile, 8am-12pm per the contact page. [gbp1] [s4] 1.5/1.5

AI & Search Visibility

3 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Medellín", "English speaking dentist Medellín", "dental implants Medellín", "emergency dentist Medellín", "Medellín dental clinic for expats".

? Mentioned for: best dentist Medellín 0/1
? Mentioned for: English speaking dentist Medellín 0/1
? Mentioned for: dental implants Medellín 0/1
? Mentioned for: emergency dentist Medellín 0/1
? Mentioned for: Medellín dental clinic for expats 0/1
✓ Structured data on website schema.org Dentist and FAQPage JSON-LD on the homepage. [s1] 1.5/1.5
? Google indexing quality 0/2
✓ Dedicated service pages Separate pages for smile design, oral rehabilitation and orthodontics. [s6] [s7] [s8] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: 050011969901 (REPS – Registro Especial de Prestadores de Servicios de Salud, Profesional Independiente: Carlos Andrés Granados David) (REPS (datos.gov.co), matched on the practitioner's name and the clinic's exact address (Calle 7 #39-107, office 1011), 2026-09-29.) [lic]

Dentists & professional licences

DentistSpecializationLicence No.
Dr. Carlos Andrés Granados David [lic] [s1] [gbp2]—050011969901

Red Flags

  • low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).

Red-flag penalty applied: -2 points (capped at ⁦-20⁩).

Data We Could Not Verify

  • Reputation & Reviews: Clinic responds to reviews
  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Communication & Service: Response speed
  • AI & Search Visibility: Mentioned for: best dentist Medellín
  • AI & Search Visibility: Mentioned for: English speaking dentist Medellín
  • AI & Search Visibility: Mentioned for: dental implants Medellín
  • AI & Search Visibility: Mentioned for: emergency dentist Medellín
  • AI & Search Visibility: Mentioned for: Medellín dental clinic for expats
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://odontologiaopal.com
Phone+57 301 364 9396
WhatsApp+57 301 364 9396
Facebookhttps://www.facebook.com/profile.php?id=100071739278509
Google MapsMap listing
AddressCl. 7 #39-107, Torre Medical, Consultorio 1011, El Poblado, Medellín, Antioquia, Colombia

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://odontologiaopal.com/Homepage: contacts, JSON-LD Dentist entity (address, geo, hours, sameAs) and FAQPage, WhatsApp links, own-domain clinic photos, patient reviews republished from Google (some naming Dr. Carlos Andrés Granados), no price figures.2026-09-29
s2https://odontologiaopal.com/enEnglish-language homepage, part of a full English version of the site.2026-09-29
s3https://odontologiaopal.com/nosotrosAbout page: team section with a group photo and a general description, naming no dentist and stating no specialization; own facility photos; no price figures.2026-09-29
s4https://odontologiaopal.com/contactoContact page: address, phone, email, hours (Mon-Fri 8am-5pm, Sat 8am-12pm), WhatsApp links, and a booking form with a treatment choice (smile design, oral rehabilitation, orthodontics, dental tourism, general assessment, other).2026-09-29
s5https://odontologiaopal.com/turismo-dentalDental-tourism page: help with flights, accommodation, airport transfers and treatment scheduling; 'We treat patients from all over the world. We speak your language.'; a virtual assessment with a personalised plan at no cost.2026-09-29
s6https://odontologiaopal.com/tratamientos/diseno-de-sonrisaSmile-design page: veneers, intraoral scanner, digital design; an assessment with a personalised plan at no cost; no price figures, no pediatric or emergency mention.2026-09-29
s7https://odontologiaopal.com/tratamientos/rehabilitacion-oralOral-rehabilitation page: crowns, implants (titanium, 3D digital planning), bridges, endodontics and periodontics described; no price figures.2026-09-29
s8https://odontologiaopal.com/tratamientos/ortodonciaOrthodontics page: braces/aligner treatment described; no price figures, no pediatric mention.2026-09-29
s9https://odontologiaopal.com/sitemap.xmlSitemap: 20 URLs, ten pages each in Spanish and English (home, three treatments, dental tourism, patient stories, about, contact, privacy, terms).2026-09-29
s10https://odontologiaopal.com/casos-clinicosPatient-stories page: patient reviews republished from Google; no dentist named in the clinic's own copy; no price figures.2026-09-29
s11https://odontologiaopal.com/terminos-y-condicionesTerms page: the site is not an emergency service and emergencies should go to emergency services or a care centre; no dentist named.2026-09-29
gbp1https://www.google.com/maps?cid=6897255347266369007&hl=enGoogle Business Profile read 2026-09-29: rating 4.9 from 136 reviews; histogram 5-star 134 / 4-star 0 / 3-star 0 / 2-star 0 / 1-star 2; hours Mon-Fri 8am-5pm, Sat 8am-1pm, closed Sunday; phone +57 301 3649396; listing claimed; 4 photos.2026-09-29
gbp2https://www.google.com/maps?cid=6897255347266369007&hl=enGoogle Business Profile re-read 2026-09-29 sorted by newest and by lowest rating: newest review dated 2026-09-16, the five newest (2026-07-22 to 2026-09-16) without owner replies; the two 1-star reviews are duplicate posts by one reviewer (crown/post pricing), both answered by the owner on 2025-01-14; a 2025 review names Dr. Carlos Andrés Granados; no burst pattern in the dates.2026-09-29
lichttps://www.datos.gov.co/d/c36g-9fc2REPS (Registro Especial de Prestadores de Servicios de Salud) record 050011969901 for Carlos Andrés Granados David, independent professional, at Calle 7 #39-107, office 1011, Medellín, with a contact email carrying the OPAL name — the clinic's exact address.2026-09-29
tahttps://www.tripadvisor.com/TypeAheadJson?action=API&query=Odontolo…TripAdvisor name search returns other dental practices, hotels and places named 'Opal', but no listing for this clinic.2026-09-29
wchttps://www.whatclinic.com/dentists/colombia/medellinWhatClinic's Medellín dentist directory, read in full; does not list Odontología OPAL.2026-09-29

Change History

DateChange
2026-09-29Added to the directory on 2026-09-29. Recorded from the clinic's website (homepage, about, contact, dental-tourism, patient-stories, terms and three treatment pages, in Spanish and English) and its Google Business Profile: a digital-dentistry practice in El Poblado offering smile design, oral rehabilitation and orthodontics, with a dental-tourism page for international patients and a free assessment with a personalised treatment plan. No treatment prices are published, and the site names no dentist. Google rating 4.9 from 136 reviews, newest dated 2026-09-16; the newest owner replies found date from January 2025. Not found on TripAdvisor or WhatClinic. The practitioner, Dr. Carlos Andrés Granados David, is registered in Colombia's national provider registry (REPS) at the clinic's exact address.

A question or a correction?

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