Clínica Viena
According to our open methodology, this clinic scored 62.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 12 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#162.2/100
- Best for Expats#159.3/100
- Best for Dental Implants#157/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#149.6/100
- Best English-speaking Clinics#162.7/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Site documents conscious sedation only; patient explicitly stays aware ('sin perder la conciencia'). [s1]
Summary
Aesthetic and rehabilitation dental clinic in El Poblado with a named specialist team, offering smile design, veneers, 3D-guided implants, Invisalign, endodontics, maxillofacial surgery and conscious sedation. In-house CBCT/intraoral scanner reported.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Site offers a COP treatment cost calculator / price pages; specific figures not captured. [s1] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Site itself self-reports '290+ reseñas 5★ en Google', broadly consistent with the independently observed 4.9/360. [clinica-viena-deepen] | 6/6 |
| ◐ | Google review volume [clinica-viena-deepen] | 2.5/3 |
| ✓ | Review recency Active - top reviews dated 2, 3 and 6 months ago; blog post 5 days ago, as of 2026-08-26. [clinica-viena-deepen] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [clinica-viena-deepen-2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) Tomography/CBCT and intraoral scanner listed. [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Language switcher present. [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Medellín", "English speaking dentist Medellín", "dental implants Medellín", "emergency dentist Medellín", "Medellín dental clinic for expats".
| ✓ | Mentioned for: best dentist Medellín [clinica-viena-deepen-3] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Medellín [clinica-viena-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Medellín [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Medellín [clinica-viena-deepen-5] | 1/1 |
| ✗ | Mentioned for: Medellín dental clinic for expats [clinica-viena-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [s1] [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Sara Peláez [s1] [clinica-viena-doclic] | Aesthetic dentistry (CEO) | 050011119301 (REPS – Profesional Independiente habilitación, Sara Peláez Monsalve, CC 1036336894) |
| Dra. Dayana Contreras [s1] [clinica-viena-doclic] | Aesthetic dentistry, smile design | 050012016101 (REPS – Profesional Independiente habilitación, Shirley Dayanna Contreras Torres, CC 1098753096) |
| Dr. Sebastián Otálvaro [s1] [clinica-viena-doclic] | Periodontist / implantology | 050011598217 (REPS – Profesional Independiente habilitación, Sebastián Otálvaro Henao, CC 1128271541) |
| Dra. Stefania Hernández [s1] [clinica-viena-doclic] | Orthodontist | 050012160603 (REPS – Profesional Independiente habilitación, Stefania Hernández Viana, CC 1214715630) |
| Dra. Daniela Lozano [s1] [clinica-viena-doclic] | Endodontist | 050011967101 (REPS – Profesional Independiente habilitación, Daniela Lozano Arcila, CC 1037647439) |
| Dr. José Luis Gutiérrez [s1] [clinica-viena-doclic] | Oral rehabilitation | 050011805803 (REPS – Profesional Independiente habilitación, José Luis Gutiérrez Pineda, CC 1020405618) |
| Dr. Santiago Palacio [s1] [clinica-viena-doclic] | Maxillofacial surgeon | 050012230205 (REPS – Profesional Independiente habilitación, Santiago Palacio Gutiérrez, CC 1036640736) |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://clinicaviena.com |
|---|---|
| Phone | +57 322 477 6418 |
| +57 322 477 6418 | |
| Google Maps | Map listing |
| Address | Cl. 7 Sur #42-70, Of. 420, Edificio Forum, El Poblado, Medellín |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://clinicaviena.com/ | Address, contacts, dentist team, services, CBCT, price calculator, English version, photos. | 2026-07-12 |
| sq | search:dental implants Medellín | AI/search visibility scout 2026-08-26: clinicaviena.com not present in top results. | 2026-08-26 |
| clinica-viena-doclic | https://www.datos.gov.co/d/c36g-9fc2 | REPS record for Shirley Dayanna Contreras Torres, codigohabilitacionsede 050012016101, sede Calle 7 Sur No. 42-70 oficina 420 Edificio Forum — exact match to Clínica Viena's office. | 2026-08-25 |
| clinica-viena-deepen | https://www.google.com/maps/place/Cl%C3%ADnica+Viena+%2F+Veneers+Me… | Google rating 4.9 (360 reviews), Cl. 7 Sur #42-70 Of 420 Edificio Forum, as of 2026-08-26. | 2026-08-26 |
| clinica-viena-deepen-2 | https://www.doctoralia.co/odontologo/medellin | Doctoralia's top-recommended-dentists-in-Medellín page lists 'CLINICA VIENA SAS — Odontología, Cirugía oral y maxilofacial, Ortodoncia — 6 opiniones', accessed 2026-08-26. | 2026-08-26 |
| clinica-viena-deepen-3 | search:best dentist Medellín | AI/search visibility scout 2026-08-26: clinicaviena.com's own blog posts ('The 5 well-known dental clinic in Medellín' and 'Las 5 Mejores Clínicas Odontológicas en Medellín') appeared in top-10 organic results. | 2026-08-26 |
| clinica-viena-deepen-4 | search:english speaking dentist Medellín | AI/search visibility scout 2026-08-26: clinicaviena.com not present in top results. | 2026-08-26 |
| clinica-viena-deepen-5 | search:emergency dentist Medellín | AI/search visibility scout 2026-08-26: clinicaviena.com/dental-emergencies-medellin/ and its Spanish equivalent both appeared in top-10 organic results. | 2026-08-26 |
| clinica-viena-deepen-6 | search:dentist for expats Medellín | AI/search visibility scout 2026-08-26: clinicaviena.com not present in top results. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Site documents conscious sedation only; patient explicitly stays aware ('sin perder la conciencia'). |
| 2026-08-26 | Deepen 2026-08-26: rechecked website (live), contacts, Google reputation (4.9/360) and operating status (open); added geo + Maps URL; added 1 new external source (Doctoralia) for a previously-null reputation.onOtherPlatforms; visibility scout 5 queries run (own site strongly ranks for bestDentist and emergency queries); both existing sources already cited, none uncited to triage. Sedation research (separate file) found the clinic's own site explicitly documents conscious sedation only, patient stays aware -> recorded false. |
| 2026-08-25 | License verification 2026-08-25 against REPS: no single clinic-level habilitación under 'Clínica Viena', but all 7 named dentists (Peláez, Contreras, Otálvaro, Hernández, Lozano, Gutiérrez, Palacio) hold individual REPS Profesional-Independiente habilitación codes at the exact office address (Cl. 7 Sur #42-70, Of. 420, Edificio Forum) — strong positive evidence the practice operates on a licensed basis even without a single company-level number. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.