Dentisalud
According to our open methodology, this clinic scored 49.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 13 ranked clinics · Last checked: 17 September 2026
49.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1249.2/100
- Best for Expats#1248/100
- Best for Dental Implants#1251.5/100
- Best for Emergency Dental Care#655.8/100
- Best Price Transparency#1328.9/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#755.3/100
- Sleep Dentistry (GA / deep sedation)#349.2/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Site documents general anaesthesia used for zygomatic implant placement. [dentisalud-medellin-sedation]
Summary
Multi-location dental group in Medellín and Itagüí offering orthodontics, invisible orthodontics, implants, smile design, whitening, periodontics, oral rehabilitation and endodontics.
No individual dentists named and no English version on the reviewed page.
Strengths
- Medical Infrastructure: 13 of 15 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
11 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed [s1] | 0/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos Business-uploaded Google listing photo of the branch storefront [dentisalud-medellin-deepen-12] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✗ | Address and map published Addresses listed but no map link on reviewed page. [s1] | 0/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-17 [dentisalud-medellin-deepen-16] | 3/6 |
| ◐ | Google review volume as of 2026-09-17, up from 278 [dentisalud-medellin-deepen-17] | 2.5/3 |
| ✓ | Review recency Active - most recent review 2 weeks ago, others 2 months ago, as of 2026-08-26. [dentisalud-medellin-deepen] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied to a review [dentisalud-medellin-deepen-13] | 2/2 |
| ✗ | No recurring complaints Two independent recent reviews describe unclear contract terms leading to unexpected costs, and slow administrative service despite good clinical care. [dentisalud-medellin-deepen] | 0/2 |
| ✓ | No suspicious review patterns Histogram not skewed; genuine spread of complaint reviews [dentisalud-medellin-deepen-14] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Medellin; the clinic's own website does not mention TripAdvisor [dentisalud-medellin-deepen-18] [dentisalud-medellin-deepen-19] | 0/0.5 |
| ✗ | Other review platforms No profile of the Medellín clinics found on Doctoralia, WhatClinic, Dental Departures or Trustpilot (checked 2026-10-01); the Doctoralia page of the network's Cali branch is not counted for Medellín. [dentisalud-medellin-platforms] [dentisalud-medellin-platforms-2] [dentisalud-medellin-platforms-3] [dentisalud-medellin-platforms-4] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays documented on the implants page [dentisalud-medellin-deepen-7] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT documented for guided implant surgery [dentisalud-medellin-deepen-8] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Own-material article documents an oral-surgery team [dentisalud-medellin-deepen-9] | 2/2 |
| ✓ | Pediatric dentistry Own-material article documents pediatric specialists network-wide [dentisalud-medellin-deepen-10] | 1.5/1.5 |
| ✓ | Emergency care Home/emergency dental service advertised elsewhere on site. [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp booking button on the site publishes a direct number [dentisalud-medellin-deepen-11] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Saturday hours and late daily close published [dentisalud-medellin-deepen-15] | 1.5/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Medellín", "English speaking dentist Medellín", "dental implants Medellín", "emergency dentist Medellín", "Medellín dental clinic for expats".
| ✗ | Mentioned for: best dentist Medellín [dentisalud-medellin-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Medellín [dentisalud-medellin-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Medellín [dentisalud-medellin-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Medellín [sq] | 0/1 |
| ✗ | Mentioned for: Medellín dental clinic for expats [dentisalud-medellin-deepen-6] | 0/1 |
| ✓ | Structured data on website JSON-LD typed as Organization [dentisalud-medellin-deepen-11] | 1.5/1.5 |
| ✓ | Google indexing quality [s1] [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Clínica Viena41.9 of 100View report → report in Spanish
- #2Colombia Care Dental0 of 100View report → report in Spanish
- #3OralStudio46.3 of 100View report → report in Spanish
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 050010644004 (REPS – Registro Especial de Prestadores de Servicios de Salud, INVERSIONES CREAR RAMA SAS, sede DENTISALUD LA PLAYA) (REPS (datos.gov.co Socrata API), searched (nombresede/nombreprestador like '%DENTISALUD%') filtered to Medellín, 2026-08-25.) [dentisalud-medellin-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- medium No dentists identified anywhere (-3 pts) — No individual dentist names or credentials on the reviewed page. [s1]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentisalud.com.co |
|---|---|
| Phone | +57 604 745 9010 |
| https://facebook.com/dentisalud | |
| Google Maps | Map listing |
| Address | La Playa: Calle 52 #43-106, Medellín (also El Poblado, Floresta and Itagüí) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentisalud.com.co/clinica-odontologica/medellin/ | Locations, contacts, services, social links, no named dentists, no English, no prices. | 2026-07-12 |
| s2 | https://www.dentisalud.com.co/urgencias-odontologicas | Home/emergency dental service. | 2026-07-12 |
| sq | search:emergency dentist Medellín | AI/search visibility scout 2026-08-26: dentisalud.com.co not present in top results. | 2026-08-26 |
| dentisalud-medellin-lic | https://www.datos.gov.co/d/c36g-9fc2 | REPS record for INVERSIONES CREAR RAMA SAS (NIT 830010671): sede 'DENTISALUD LA PLAYA' codigohabilitacionsede 050010644004 at CALLE 52 # 43-106/108 — exact match to clinics.json's La Playa address — and sede 'DENTISALUD EL POBLADO' 050010644006. A separate legal entity 'INVERSIONES SANTA ANA DENTAL S.A.S.' (NIT 900850108) holds sede 'DENTISALUD LA FLORESTA' 050011445801, matching the Floresta location also listed in clinics.json. | 2026-08-25 |
| dentisalud-medellin-deepen | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Recent 2-month-old and 2-week-old reviews independently describe unclear pricing/contract terms and slow administrative service (one mentions waiting 3+ years on braces treatment and being overcharged), as of 2026-08-26. | 2026-09-17 |
| dentisalud-medellin-deepen-3 | search:best dentist Medellín | AI/search visibility scout 2026-08-26: dentisalud.com.co not present in top results. | 2026-08-26 |
| dentisalud-medellin-deepen-4 | search:english speaking dentist Medellín | AI/search visibility scout 2026-08-26: dentisalud.com.co not present in top results (site has no English version). | 2026-08-26 |
| dentisalud-medellin-deepen-5 | search:dental implants Medellín | AI/search visibility scout 2026-08-26: dentisalud.com.co not present in top results. | 2026-08-26 |
| dentisalud-medellin-deepen-6 | search:dentist for expats Medellín | AI/search visibility scout 2026-08-26: dentisalud.com.co not present in top results. | 2026-08-26 |
| dentisalud-medellin-sedation | https://www.dentisalud.com.co/blog/caja-de-dientes-protesis-dentale… | On zygomatic implants: 'Es colocado bajo anestesia general o sedación' — placed under general anaesthesia or sedation. | 2026-08-26 |
| dentisalud-medellin-deepen-7 | https://www.dentisalud.com.co/tratamientos/implantes-dentales/ | "las radiografías son esenciales para conocer el estado de tus encías y las condiciones de tu mandíbula" (X-rays essential to assess gum/jaw condition before implants). | 2026-09-17 |
| dentisalud-medellin-deepen-8 | https://www.dentisalud.com.co/blog/tratamientos-medicos/cirugia-gui… | "Exploración y estudio 3D... a través de un escáner CBCT dental y usando técnicas de imagen 3D, capturando así la información anatómica necesaria". | 2026-09-17 |
| dentisalud-medellin-deepen-9 | https://www.dentisalud.com.co/blog/cirugia-oral-cuando-considerarla/ | "Somos una clínica odontológica con especialistas en cirugía oral... un equipo de cirujanos orales y maxilofaciales altamente calificados y experimentados." | 2026-09-17 |
| dentisalud-medellin-deepen-10 | https://www.dentisalud.com.co/blog/odontologia-pediatrica | "En DentiSalud encuentras especialistas en odontología pediátrica... tenemos clínicas odontológicas en 6 ciudades del país" (Bogotá, Medellín, Cali, Barranquilla, Palmira, Villavicencio). | 2026-09-17 |
| dentisalud-medellin-deepen-11 | https://www.dentisalud.com.co/ | Homepage read 2026-09-17: a WhatsApp contact button is configured with the number +57 322 249 8647 and the call to action "Pide tu cita por WhatsApp"; the page's JSON-LD is typed as Organization. | 2026-09-17 |
| dentisalud-medellin-deepen-12 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Business-uploaded listing photo (2023) shows the La Playa branch's own storefront signage; the website's own images are generic stock model photography. | 2026-09-17 |
| dentisalud-medellin-deepen-13 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Owner reply dated 2025-09-01 to a 1-star review by Johana Caro about a defective denture. | 2026-09-17 |
| dentisalud-medellin-deepen-14 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Histogram 75% five-star (not near 100%); read reviews dated 2025-07 to 2026-08 from accounts with 1-35 prior reviews, several detailed complaints. | 2026-09-17 |
| dentisalud-medellin-deepen-15 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Google listing hours: Saturday 7AM-8PM, and every weekday closes at 8PM. | 2026-09-17 |
| dentisalud-medellin-deepen-16 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Google listing 2026-09-17: 4.2 from 287 reviews; histogram 1* 44 / 2* 7 / 3* 5 / 4* 17 / 5* 214; newest readable review 2026-08-07; owner reply dated 2025-09-01. | 2026-09-17 |
| dentisalud-medellin-deepen-17 | https://www.google.com/maps/place/DentiSalud+La+Playa/@6.2489859,-7… | Google listing 2026-09-17: 287 reviews, up from 278 at the previous check. | 2026-09-17 |
| dentisalud-medellin-deepen-18 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentisal… | A search for "Dentisalud Medellin" returned only generic Medellin tourism destinations, no dental clinic listing | 2026-09-29 |
| dentisalud-medellin-deepen-19 | https://www.dentisalud.com.co | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| dentisalud-medellin-platforms | https://www.doctoralia.co/buscar?q=Dentisalud&loc=Medell%C3%ADn | Doctoralia Colombia search for "Dentisalud" in Medellín, read 2026-10-01: "No hemos encontrado ningún Dentisalud en Medellín" (no results); the only Dentisalud facility pages are in Cali (Carrera 44 No. 5A 36) and Armenia, with no reviews | 2026-10-01 |
| dentisalud-medellin-platforms-2 | https://www.whatclinic.com/dentists/colombia/medellin | WhatClinic dentist listing for Medellín, read page by page 2026-10-01 (13 clinic profiles on 2 pages, Envigado included), its profile sitemaps (15 Medellín profiles) and the likely profile addresses (not found): no profile for Dentisalud | 2026-10-01 |
| dentisalud-medellin-platforms-3 | https://www.dentaldepartures.com/dentists/colombia/medellin | Dental Departures clinic search for Medellín, read 2026-10-01: 4 clinics listed (Oralimagen, Dra Carolina Macareno, SMILE360, Dental Bliss), none of them Dentisalud | 2026-10-01 |
| dentisalud-medellin-platforms-4 | https://www.trustpilot.com/review/dentisalud.com.co | Trustpilot, read 2026-10-01: no company page for dentisalud.com.co | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile on Doctoralia, WhatClinic, Dental Departures or Trustpilot; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (homepage, Medellín location page and own blog articles on pediatric dentistry and oral surgery) and its Google listing for the La Playa branch. Recorded: the clinic's own articles document a network-wide pediatric-dentistry team and an oral/maxillofacial surgery team; X-rays and CBCT/3D imaging are documented for implant planning; the Google listing shows a genuine storefront photo, while the site's own imagery is generic stock photography; Saturday and evening hours are published; a WhatsApp booking button publishes a direct contact number; structured data identifies the business as an organization. Google rating 4.2 from 287 reviews (up from 278), and the owner has replied to at least one review; no signs of review manipulation. Still unverified: TripAdvisor presence, and whether the clinic serves foreign patients or speaks English. Today's Google listing and the site's national call-centre line each show a different phone number from the one in this entry, which keeps the number on file until one of them can be confirmed with the clinic. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-26 | Recorded sedation / general anaesthesia availability (informational): documented as available. Site documents general anaesthesia used for zygomatic implant placement. |
| 2026-08-26 | Deepen 2026-08-26: rechecked network website (live, though homepage now shows a multi-city network rather than only Medellín) and confirmed the La Playa branch specifically via Google Business Profile (4.3/278) and a local directory; contacts/operating status (open) confirmed; added geo + Maps URL; added 1 new external source (colombiabz.com local directory) beyond Google Maps, and newly recorded recurringComplaints=true from two independent recent reviews describing billing/administrative issues; visibility scout 5 queries run (not present in any top-10 today); both existing sources already cited, none uncited to triage. Sedation research (separate file) found the clinic's own blog documents general anaesthesia for zygomatic implants -> recorded true. |
| 2026-08-25 | License verification 2026-08-25 against REPS: found active habilitación for the Dentisalud network across all three locations named in clinics.json (La Playa, El Poblado, La Floresta), under two related legal entities. No individual dentists are named on the clinic's site, so no doctor-level lookups were performed. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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